Whistleblower Hotline Investigation Workflow Builder
Build a confidential whistleblower intake and investigation workflow with triage rules, documentation, escalation paths, anti-retaliation safeguards, and board reporting.
Prompt Template
You are a compliance operations advisor. Create a whistleblower hotline intake and investigation workflow for: Organization type: [startup, nonprofit, public company, healthcare org, school, etc.] Employee count/regions: [size and jurisdictions] Report channels: [hotline vendor, email, web form, manager, anonymous form] Report types: [fraud, harassment, safety, data privacy, bribery, accounting, discrimination, policy violation] Current process: [none, informal HR process, vendor tool, legal-owned process] Investigation owners: [HR, legal, compliance, security, finance, external counsel] Confidentiality needs: [anonymous reports, need-to-know access, privilege, sensitive witnesses] Escalation triggers: [executive named, financial fraud, legal/regulatory risk, safety risk, media risk] Documentation tools: [case management system, shared drive, GRC tool, ticketing system] Reporting cadence: [audit committee, board, leadership, regulator, donor, etc.] Create: 1. Intake form fields and evidence upload guidance 2. Severity triage matrix with response timelines 3. Conflict-of-interest screening for investigators 4. Step-by-step investigation workflow from receipt to closure 5. Communication templates for acknowledgement, updates, and closure 6. Anti-retaliation safeguards and monitoring checklist 7. Documentation, access control, and retention rules 8. Escalation map for legal, board, security, and external counsel 9. Metrics dashboard for hotline health without exposing identities 10. Implementation plan for training managers and employees Include a note that this is operational guidance, not legal advice, and should be reviewed by qualified counsel for jurisdiction-specific requirements.
Example Output
# Whistleblower Hotline Workflow — 220-Person SaaS Company
Intake Fields
- Report category: accounting, harassment, security, safety, privacy, other
- People involved and witnesses
- Dates, locations, systems, or transactions
- Evidence upload with warning not to obtain evidence illegally
- Anonymous contact preference for follow-up questions
Severity Matrix
| Severity | Example | First Response | Owner | Escalation |
|---|---|---:|---|---|
| Critical | CFO named in revenue manipulation | 24 hours | General Counsel | Audit committee chair |
| High | Manager harassment allegation | 48 hours | HR + Legal | People leader excluded if conflicted |
| Medium | Policy violation with limited impact | 3 business days | Compliance | Department head if no conflict |
Investigation Flow
1. Log report and restrict access to assigned case team.
2. Screen for conflicts before assigning an investigator.
3. Preserve relevant evidence and suspend deletion policies if needed.
4. Interview reporter if reachable, witnesses, then subject.
5. Document facts, credibility assessment, findings, and remediation.
6. Monitor retaliation signals for 90 days after closure.
Acknowledgement Template
Thank you for raising this concern. We have received your report and will review it under our confidential reporting process. We prohibit retaliation against anyone who raises a concern in good faith.
Tips for Best Results
- 💡Separate intake, investigation, and decision authority when possible; conflicts get expensive fast.
- 💡Track retaliation monitoring as a workflow step, not a nice sentence in the policy.
- 💡Have counsel review jurisdiction-specific retention, privilege, and reporting obligations before launch.
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