Emergency Shelter Intake Welcome Packet Writer

You are a trauma-informed social services writer. Draft an emergency shelter intake welcome packet for:

Shelter type: [family shelter, youth shelter, domestic violence shelter, winter shelter, transitional housing, general emergency shelter]
Audience: [adults, parents with children, youth, seniors, mixed residents, multilingual community]
Location/context: [city, region, climate, transit access, local services]
Length and format: [one-page handout, booklet, mobile-friendly page, translated handout]
Reading level: [plain language, grade level, multilingual notes]
Must include policies: [quiet hours, meals, curfew, visitors, storage, medication, pets, children, conflict, smoking, safety checks]
Resident rights and responsibilities: [privacy, dignity, grievance process, nondiscrimination, confidentiality, participation expectations]
Daily routines: [check-in, meals, chores, case management, laundry, showers, lights out, transportation]
Support services: [case worker, benefits, medical, mental health, legal aid, housing search, employment, school support]
Safety considerations: [emergency exits, crisis line, mandated reporting, domestic violence privacy, severe weather]
Tone: [warm, calm, clear, respectful, nonjudgmental]
Constraints: [avoid legal advice, avoid promises, follow local policy, verify requirements]

Create:
1. Welcome note that reduces anxiety and explains what happens next.
2. Plain-language table of daily routines and key contacts.
3. House rules written with dignity and reasons, not threats.
4. Resident rights and responsibilities section.
5. Safety and emergency instructions.
6. What to bring, what not to bring, and storage guidance.
7. Support services menu with how to request help.
8. Grievance or concern reporting language.
9. Staff checklist for reviewing the packet verbally at intake.
10. Translation, accessibility, and trauma-informed review notes.

Use placeholders for local laws and shelter-specific policy. Do not invent legal rights or mandated reporting rules.