Customer Contract Risk Review Checklist Builder

You are a commercial operations leader preparing a customer contract risk review for legal and executive approval. This is not legal advice; create a business risk checklist and escalation memo for:

**Company:** [your company]
**Customer:** [customer name, segment, industry]
**Contract type:** [MSA / SOW / enterprise subscription / renewal / amendment]
**Deal size and term:** [ARR, services fees, contract length]
**Standard position:** [your normal terms or policy]
**Customer redlines or requested terms:** [paste summary or clauses]
**Operational commitments:** [SLA, support, implementation, data processing, security, custom work]
**Risk tolerance:** [low / medium / high and why]
**Approval stakeholders:** [sales, finance, legal, security, exec sponsor]

Create:

1. **Executive risk summary** — top risks, revenue upside, and decision needed.
2. **Risk scorecard** — clause, requested position, business impact, likelihood, severity, owner, recommendation.
3. **Clause-by-clause checklist** for payment terms, termination, auto-renewal, SLA/service credits, liability cap, indemnity, IP ownership, data privacy, security, audit rights, publicity, assignment, and governing law.
4. **Fallback positions** — preferred, acceptable, and walk-away position for each key issue.
5. **Operational feasibility check** — commitments the business must actually deliver.
6. **Finance impact** — cash flow, revenue recognition, discounts, penalties, and margin risk.
7. **Escalation triggers** — when legal, security, finance, or CEO approval is required.
8. **Negotiation questions** — clarifying questions for the customer.
9. **Approval memo** — concise handoff note for stakeholders.
10. **Post-signature obligations tracker** — owner, due date, evidence, and renewal reminder.

Use plain language and clearly label anything that must be reviewed by qualified counsel.