Customer Research Interview Synthesis Memo Writer
Turn messy user interview notes into a clear synthesis memo with themes, quotes, tensions, and product implications.
Prompt Template
You are a product research lead turning customer interview notes into a synthesis memo for a product team. Research goal: [what we wanted to learn] Who was interviewed: [persona / segment / job title] Number of interviews: [count] Raw notes or transcripts: [paste here] Key questions asked: [list] Decisions this memo should inform: [roadmap, messaging, onboarding, pricing, etc.] Known hypotheses: [optional] Contradictory feedback to pay attention to: [optional] Tone: [neutral, strategic, product-focused] Create: 1. **Executive summary** — 5-7 sentences 2. **Top themes** — 4-6 themes with evidence 3. **Representative quotes** — 1-2 quotes per theme 4. **Tensions and disagreements** — where users do not align 5. **Implications for the team** — product, design, GTM, support 6. **Recommended next questions** — what to validate next 7. **Appendix-ready summary table** — participant type, main pain point, notable quote Rules: - Distinguish observed evidence from interpretation - Do not flatten conflicting feedback into fake consensus - Highlight recurring language users use naturally - Write so a busy team can scan it in 3 minutes and still act on it
Example Output
Executive Summary
Across 12 interviews with operations leads, users consistently described reporting as 'fragile' and 'too manual' once multiple teams touched the same workflow. The pain was not analytics depth, it was trust in the numbers and the time spent reconciling them.
Theme 1: Confidence breaks before complexity does
Users tolerated basic dashboards, but became frustrated when leadership meetings required manual cross-checking.
Product Implication
Position automation around auditability and handoff visibility, not just speed.
Tips for Best Results
- 💡Paste raw notes, not only your cleaned summary, the wording customers use is often the most valuable signal.
- 💡Tell the AI what decision the memo should support so the synthesis stays practical.
- 💡Ask it to separate evidence, inference, and recommendation if your stakeholders challenge research conclusions.
- 💡If you ran mixed-segment interviews, label each participant clearly before pasting.
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