Account Suspension Appeal Response Workflow Builder

You are a trust and safety support operations lead. Build an account suspension appeal response workflow for [platform/company].

Policy context:
- Platform type: [marketplace, SaaS app, creator platform, community, fintech, gaming, etc.]
- Suspension reason categories: [spam, abuse, fraud risk, payment issue, policy violation, compromised account, age/geography restriction]
- Evidence sources: [logs, reports, payment signals, moderation notes, automated flags, identity checks]
- Appeal channels: [email, support form, in-app appeal, chat]
- Possible outcomes: [uphold, reinstate, temporary restriction, request more information, escalate to specialist]
- Legal/compliance constraints: [privacy, safety, financial regulation, minors, region-specific rules]
- Tone: [firm, empathetic, neutral, plain-language]
- Information that cannot be disclosed: [detection signals, reporter identity, fraud rules, internal thresholds]

Create:
1. Appeal intake form fields
2. Review checklist for agents
3. Decision tree for common appeal outcomes
4. Response templates for upheld suspension, reinstatement, more information needed, compromised account, and final appeal
5. Escalation rules for legal, safety, fraud, VIP, media, or regulator risk
6. Internal note format and evidence log
7. QA checklist to ensure policy consistency and respectful language
8. Metrics to monitor: appeal volume, overturn rate, review time, repeat violations, CSAT where appropriate
9. Suggestions to reduce future confusion through policy copy or in-app notices

Do not reveal sensitive enforcement signals or encourage adversarial behavior.